CUSTOMER VIDEO TESTIMONIAL SERVICES.
Your Full-Service Testimonial Video Production Partner
The TrustForge Testimonial Engine is a fully done-for-you video testimonial service built to capture polished, persuasive customer stories and help your team close more deals. We handle strategy, customer coordination, and coaching to deliver impactful sales-ready videos your team will be proud to share.
Choose from flexible packages for both remote video testimonials and in-person customer testimonials. Every project includes expert guidance, customer coaching, unlimited revisions, and our complete StoryStack Toolkit to help you launch, track, and repurpose your content with confidence.
Done-for-You Process
Videos Built to Convert
Full-Service Customer Care
Satisfaction Guarantee
The TrustForge Video Production Process
A Proven Framework for Capturing Customer Testimonial Videos That Drive Results
Step 1: Strategy & Story Mapping
We don’t start with a camera. We start with a conversation. Our team meets with you to understand your business goals, identify the right happy customer to feature, and align the testimonial with your funnel objectives to create compelling success stories. Then we develop a strategic interview plan that draws out genuine transformation and positions your brand as the trusted guide.
Step 2: Customer Coordination
We make participating easy for your customer and effortless for your team. Once you make the introduction, we handle the rest: outreach, scheduling, prep, coaching, and legal. Our customer-first process is designed to make your satisfied customer feel confident, appreciated, and excited to share their positive experiences.
Step 3: Production & Filming
Step 4: Editing & Asset Delivery
With high-quality footage in hand, we shape your final videos for clarity, pacing, and emotion. You receive an impactful full-length testimonial video along with multiple short-form cutdowns designed to build trust, overcome objections, and keep leads moving forward.
Step 5: Launch & Results
Testimonial Video Production Packages
Choose a package that fits your goals and budget. Both options include our full-service process, expert storytelling,
and everything you need to launch with confidence.
Remote Video Testimonial
Built for remote video testimonial projects, this package is ideal for speed, convenience, and budget-conscious teams. We handle everything virtually while keeping the customer experience top-tier.
We Plan Everything for You
Story Strategy Session With Your Team
Custom Interview Questions Tailored to Your Goals
Camera-Ready Playbook
for Your Customer- Full Customer Coordination (Scheduling, Legal, and Support)
Customer Outreach Template
to Make the Ask Easy
We Make Filming Easy
Remote Interview Guided by Our Producer
We Edit and Polish Your Videos
1 Master Testimonial Video (2-4 Minutes)
2–3 Social Cutdowns (15–60 Seconds)
- First Cut Delivered Within 14 Days
- Unlimited Revisions for 30 Days
We Set You Up for Launch
Double Green Light Guarantee
Raw Footage Library ($750 Value)
StoryStack Toolkit ($900 Value)
:Video Launch Blueprint
, Launch-Ready Asset Pack (Captions, Transcripts, Metadata), Content Planner, ROI Tracker
In-Person Video Testimonial
This in-person customer testimonial package is designed for maximum impact. It’s ideal when high production value, b-roll, and on-site footage are essential.
We Plan Everything for You
Story Strategy Session With Your Team
Custom Interview Questions Tailored to Your Goals
Camera-Ready Playbook
for Your Customer- Full Customer Coordination (Scheduling, Legal, and Support)
Customer Outreach Template
to Make the Ask Easy
We Make Filming Easy
On-Location Filming With Our Crew
- Cinematic B-Roll and Environmental Footage
Headshots of Your Featured Customer
We Edit and Polish Your Videos
1 Master Testimonial Video (2-4 Minutes)
2–3 Social Cutdowns (15–60 Seconds)
- First Cut Delivered Within 14 Days
- Unlimited Revisions for 30 Days
We Set You Up for Launch
Double Green Light Guarantee
Raw Footage Library ($750 Value)
StoryStack Toolkit ($900 Value)
:Video Launch Blueprint
, Launch-Ready Asset Pack (Captions, Transcripts, Metadata), Content Planner, ROI Tracker
Why Partner With Us?
We are passionate about producing compelling videos that combine engaging storytelling with stunning visuals to create content that attracts, converts, and delights your target audience. From strategic planning to targeted promotion, we’re focused on leveraging our marketing expertise to help companies grow their brand, amplify their message, and provide a competitive advantage. For over a decade, our clients have chosen us for our flexibility, creativity, and ability to deliver high-quality professional video content consistently.
Frequently Asked Questions
Get answers to the most common questions about our customer video testimonial services.
Yes. We offer flexible packages for both virtual video testimonials and in-person customer testimonials, depending on your goals, budget, and location.
Most testimonial video projects are completed in 4 to 6 weeks from kickoff to final delivery. You’ll receive your first edited video within 14 business days of filming. We manage the full testimonial video production process to ensure everything moves smoothly and stays on schedule.
It includes everything you need to launch, track, and repurpose your content with confidence: captions, transcripts, SEO-optimized titles and descriptions, rollout templates, a social media content planner, and a performance tracking sheet.
No problem. For in-person testimonials, we can help you secure a professional studio space if needed. This is a great option if your customer doesn’t have a suitable environment for filming.
Absolutely. Every project includes a complete raw footage archive, organized and labeled for internal use. It’s perfect for future edits, content repurposing, or sharing across departments like sales, HR, or product marketing.
Clients We’ve Served
We’ve had the privilege of partnering with some fantastic brands from Pittsburgh and beyond!
Pixelab worked with Quality Life Services to create two outstanding videos that capture the heart of our mission to create everlasting memories. They were so easy to work with and very accommodating. We would highly recommend Pixelab if you are considering video production.
I have been extremely happy and absolutely blown away by the work they have done for my company. They are professional, detail-oriented, and they truly listen to their client’s needs and wants. I can’t wait to continue working with them. Amazing is an understatement!
We had a great experience with Pixelab Studios! Brandon was quick to respond to our emails, he offered a competitive quote, and he was accommodating and flexible when it came to scheduling. We will be happy to work with him again!
Pixelab Studios produced a video for our Hope from Home reception, where we honored our 2023 Community Caritas Award recipients. The feedback I received was glowing. The Pixelab Studios team was professional and flexible, and the work was high quality. I look forward to working with them again in the future!
Pixelab Studios is one of the best small video crews I’ve had the pleasure of working with. Extremely competitive pricing combined with top-notch quality work and professionalism means we’ll be using their services for years to come. They can handle everything from concept to completion with incredible attention to detail.
Pixelab put together a video for our company that was creative, professional, and highly effective at conveying our messaging. Brandon and his team were responsive and communicative throughout the process and went above and beyond to make sure that we had our needs fully met and in a timely manner.
Pixelab Studios was incredible to work with. On short notice, they developed a production schedule with multiple locations, kept us ahead of schedule and produced beautiful work. They really went the extra mile. I cannot recommend them highly enough.
Pixelab Studios was amazing from start to finish! Everything was covered perfectly. I was able to remain in New York and manage the shoot remotely because of Brandon’s expertise. Being able to see what was shot on zoom was a new thing for me, and it worked flawlessly!
Pixelab Studios delivered beautiful products for us and were fun, easy-going, and thoroughly professional at the same time. When we shared our trailer on social media, we received far more shares and likes than we had on any previous projects. We look forward to working with them again soon!
Pixielab Studios produced a video for a very important project for my nonprofit organization, Liver Education Advocates, and we are beyond impressed with the final product. Brandon was extremely responsive, easy to work with and he was able to pull together/tell the story we were trying to get across in a very meaningful way without much guidance needed… Highly highly recommend!!
Pixelab Studios… allowed us to be involved with the entire filming process and explained everything as we went. The results were just what we were looking for and very creative. They have a great production staff. We feel very strongly the commercial… will be effective for marketing for our company.
We were beyond pleased with our experience with Pixelab Studios. They were incredible to work with! Their professionalism & fun attitude made our day filming so enjoyable! We could not be any happier with the end result. We would highly highly recommend them for any of your productions!
We had a wonderful experience working with Pixelab Studios! They are so friendly, knowledgeable, and great at what they do. They produced an incredibly professional video for us, and we couldn’t be happier with it!
It’s been a pleasure working with the Pixelab team. We partnered with them to create a video highlighting our SAE Collegiate Design Series program, and the result was a compelling, creative story that we are very proud of… I highly recommend the Pixelab Studios team.
We had an exceptional experience working with Pixelab. Brandon was very professional, accommodating, creative, and flexible. We were very fortunate to work with him and his team, especially given our limited experience with video recordings and filmmaking. He was very patient and provided us with excellent service.
Pixelab Studios is the best! I did have professional video work done by the team; they created some video animation for my company and also made YouTube bumper ads and a longer-form blog video. They were super easy to work with, and the videos came out great. Highly recommend!
THG Geophysics had a great experience with Pixelab Studio. They were very patient and helpful in the development process. The quality of the final product exceeded our expectations.
Pixelab Studios was amazing! They were professional, conscientious and detailed in their efforts. I especially appreciated their streamlined communication via their portal. I was extremely satisfied with the final product. They were willing to listen to me and implement my suggestions along the way.
I am beyond impressed with Pixelab Studios’ professionalism and high-quality videos. They listened to my ideas, fabricated a concept, and produced end products that showcased Connections 4 Success’ business consulting work in a way I couldn’t have even imagined. I would highly recommend Pixelab Studios to anyone needing to showcase their business.
Start Your Testimonial Video Project Today
Capture customer stories that build trust and drive results. Whether it’s a virtual interview or an in-person case study, we’re your testimonial video production partner.
By clicking “Submit,” you agree to let Pixelab Studios collect, store, and process your information. For information about our privacy practices, please visit our privacy policy.
Location
Pittsburgh, Pennsylvania
Email Us
Call Us
Opening Hours
Mon to Fri: 10am to 6pm